Privacy & Support
The Practice Book App
Account Deletion
Request deletion of your account and personal data
How to Delete Your Account
You can delete your account and all associated data in two ways:
Option 1: Within the App (Web Version)
- Log in to your account on the web version
- Go to Settings tab
- Scroll to "Data & Privacy" section
- Click "Delete Account" button
- Type "DELETE" to confirm
- Click "Delete Account" to proceed
Option 2: Email Request
Send an email to our support team:
support@thepracticebook.co.zaInclude in your email:
- Your registered email address
- Subject line: "Account Deletion Request"
- Brief confirmation that you want to delete your account
We will process your request within 30 days and send you a confirmation email.
What Data Will Be Deleted?
When you delete your account, the following data will be permanently removed:
- Your profile information (name, email, photo)
- All progress and statistics
- Exercise history and attempts
- Achievements and badges
- XP, coins, and diamonds
- Streak information
- Any other personal data associated with your account
⚠️ Important:
Account deletion is permanent and cannot be undone. All your data will be permanently deleted and cannot be recovered.
Privacy Policy
How we collect and use your data
Data We Collect
- Account information (email, display name, profile photo)
- Usage data (exercises completed, progress, statistics)
- Device information (for mobile app functionality)
How We Use Your Data
- To provide and improve our services
- To track your learning progress
- To personalize your experience
- To send important service notifications
Data Security
We use industry-standard security measures to protect your data. All data is stored securely using Firebase infrastructure.
Contact Support
Need help or have questions?
Email us at:
support@thepracticebook.co.zaWe typically respond within 1-2 business days.